Prailume / Insights
What belongs in an IT project handover
A good handover answers the questions your team will ask the next time something needs to change.
Record the decisions
Capture what changed, what prompted the change, and the assumptions behind it. Link to the configuration and scripts using locations your operations team can access.
Show how it was tested
Summarize the pilot, the checks run, and any known limitations. Write down the steps to verify a device or account after a future change.
Give day-to-day work an owner
Identify the people responsible for approvals, maintenance, support, and escalation. Include the next review date for time-sensitive settings or exceptions.
Walk through recovery
Describe how to reverse or contain a failed change. Review the procedure with the people who will use it, then give them a chance to ask questions.